AI & Automation

Workflows that run
without you.

AI agents go beyond single-step automation. They observe, reason, decide, and act across multi-step processes — handing off between tools, handling exceptions, and escalating to humans only when genuinely necessary. GreaterHeight builds agents and automation systems that scale your operational capacity without scaling headcount.

24/7Autonomous Operation

↓Manual Process Load

↑Throughput

Where We Focus

Repeatable, high-volume processes where intelligent decision-making is needed at each step — document processing, customer interactions, data workflows, approval chains.

Human-in-the-Loop

Well-designed automation is explicit about when humans are needed. We build escalation logic, audit trails, and override mechanisms into every system.

What We Build

AI agents and automation systems

Agentic AI Systems

LLM-powered agents that plan, tool-call, and iterate across multi-step tasks — document analysis, research aggregation, customer query resolution, and complex decision workflows.

Robotic Process Automation

RPA implementations that automate rule-based desktop and web tasks — form filling, data extraction, system integrations, and report generation — with AI layers added where judgment is required.

Intelligent Document Processing

AI pipelines that extract, classify, validate, and route structured data from unstructured documents — invoices, contracts, applications, reports — at high volume and accuracy.

Workflow Orchestration

End-to-end process automation connecting multiple systems, agents, and human checkpoints — with observability, error recovery, and SLA monitoring built in.

Conversational Agents

AI-powered customer-facing agents for support, triage, and guided flows — integrated with your CRM, ticketing, and knowledge base systems, with seamless handoff to human agents.

Data Automation Pipelines

AI-augmented ETL and data processing pipelines that handle schema variations, data quality issues, and anomaly detection that traditional rule-based pipelines miss.

Responsible Automation

Automation with guardrails

Autonomous systems acting without adequate oversight create risk. Every automation we build has explicit boundaries, audit logging, escalation paths, and kill switches.

Comprehensive audit logging for every agent action and decision

Confidence thresholds that trigger human review rather than autonomous action

Role-based controls over what each agent is permitted to do

Anomaly detection that pauses workflows when behaviour drifts from baseline

Rollback capability for any automated action that changes data or state

SLA monitoring and alerting for agent latency and failure rates

Which processes could AI take off your plate?

Talk to us about your highest-volume, most repetitive workflows — we will tell you honestly what automation can and cannot do.

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Workflows that runwithout you.